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Writing the report

Report type

nature of the act

department

reporter's name (required)

contact number (required)

email (required)

who

*If multiple individuals are involved, please list all of them. E.g., Management Support Team OOO

when

*Providing the exact time and date will greatly assist the investigation. E.g., 2023.OO.OO HH:mm

where

*If it is difficult to specify the location, indicate the primary location where the incident typically occurs.

report details

*Please provide as much detail as possible regarding the reported issue. This information will be extremely helpful for the investigation and resolution process.

witnesses

*List any other individuals who may be aware of or are expected to know about this issue.

attached files

Personal Information Processing Policy

1. Personal information to be collected
Sealon collects the minimum personal information required for the service provision.
Points to be collected at the query registration
Name, e-mail address, company name and contact point
The points to be collected by automatic creation in the course of website using
Contact IP address, service use records, contact log, cookie and MAC address
2. Objective of Collecting the Personal Information
Sealon collects the personal information by the reasons as follows;

Points to be collected at the query registration
User identification, user query respond, petition processing like proposal, complaint and after sales service issues, and informing the public notice
The points to be collected by automatic creation in the course of website usage
Stabilized service operation and quality improvement via analyzing the services for the users like the identification of the contact frequency and service use statistics
Information collected during the reporting process at the Reporting Center
- Verification of reported facts, initiation of consultations, gathering of evidence, etc.
- Information automatically generated and collected during website use
3. Subject of keeping the Personal Information
In principle, the personal information is destroyed immediately once the objectives of collecting and using are achieved. However, the following information is kept for the specified terms by the following reasons.

Points to be collected at the query registration
Keeping terms: 1 year
Reason of keeping: User identification, user query respond, petition processing and public notice
The points to be collected by automatic creation in the course of website users
Keeping terms: 6 months
Reason of keeping: Identifying the contact frequency and collecting the service use statistics
Information collected during the reporting process at the Reporting Center
- Retention period: Immediate destruction upon achieving the reporting objective
- Reason for retention: Unresolved cases, the emergence of additional victims, the severity of the investigation
4. The subject of the information is entitled to reject the collection of personal information, and the member entry and service provision may be restricted, and the information is not provided in the event of disagree.